Information regarding the current situation
The current situation could lead to delivery delays because logistics providers are overburdened. Therefore, it could take a little longer than usual before your ordered items arrive.
Your health and that of our staff members are our highest priority. That is why we introduced different measures to keep you and us safe. The supermagnete-team is currently working from home and operations continue as usual. Everyone here as well as at our shipping provider Murghof has been informed about the guidelines applicable at this time and they are rigorously implemented. We are constantly monitoring the latest developments regarding the pandemic and, if necessary, will take further steps to protect our health.
Our customer service will be happy to help by phone or e-mail should you have any questions regarding your order.
We thank you for your understanding and patience.